We're here when you need us.
Reach us via WhatsApp on your local number, or by email. Most messages get a response within an hour during local working hours.
Get in touch
For bug reports, feature requests, or account questions, email us at info@woltrap.com. We aim to reply within 24 hours.
Email supportPakistan
+92 333 7257968
9am–9pm PKT
Chat on WhatsApp →
🇲🇹Malta
+356 7956 7569
9am–6pm CET
Chat on WhatsApp →
🇬🇧United Kingdom
+44 7490 919796
9am–6pm GMT
Chat on WhatsApp →
Common questions
Is Woltap free?
Yes — the Free plan is permanently free, no card required. Paid plans unlock cloud sync, multi-device, and advanced reports.
Can I use Woltap without internet?
Absolutely. Woltap is offline-first. Sales, inventory updates, and account transactions all work without a connection. Everything syncs the moment your internet returns.
Which printers does Woltap support?
Any thermal receipt printer that uses ESC/POS — Munbyn, Xprinter, Goojprt, Epson, and most generic 58mm thermal printers. Connect via Bluetooth, USB, LAN (TCP port 9100), or your computer's system print dialog.
How do I export my data?
Go to Settings → Export. You can download all your items, sales, and customer records as JSON or CSV.
Can I switch from another POS?
Yes — email us at info@woltrap.com with a CSV of your existing items and customers, and we'll help import them.
What does "captive portal detected" mean?
Some Wi-Fi networks (hotels, cafés) intercept your connection until you log in via a browser page. Woltap detects this and warns you so you don't try to sell while sync is silently broken.
© 2026 Woltrap. All rights reserved.